Unable to upgrade
I'm still on version 4.4.2 on my MacBook and unable to upgrade it. I'm offered v4.4.3 but I get the "failed to extract..." message which is actually warned about on the update screen. I have previously tried to download the update from Agilebits.com as suggested, but this doesn't appear to work either as I cannot find the correct version.
What should I now be running ?
Where is the update file ?
I mainly use it on Windows / IOS, so I haven't been too worried about updating my MAC version, however, it is rather annoying that I'm notified about an update which is impossible to install (on the MAC).
Thank you
1Password Version: 4.4.2
Extension Version: Not Provided
OS Version: OS X 10.11
Sync Type: dropbox
Referrer: kb-search:unable to upgrade mac version
Comments
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@Daviduk: If you're running OS X 10.11 El Capitan, you should really upgrade to 1Password 5. This is a free upgrade for 1Password 4 customers anyway! But if you prefer 1Password 4 for whatever reason, you can download it form the "legacy" section of our downloads page. In either case, downloading a fresh copy of 1Password from the website should resolve your issue. Please let me know how it turns out! :)
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Yesss! Any time! Thanks for the update. I'm glad to hear that you're up and running with 1Password 5. better late then never, eh? Be sure to reach out if we can be of further assistance. Cheers! :)
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