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1Password failed to connect to 1Password mini

franky1001
franky1001
Community Member
in Mac

Bin through the solutions proposed in order to make 1PW work after installing OS X El Captain. No success.

1Password Version: 5.3
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:error-connect-to-mini

Comments

  • eva_s
    eva_s
    1Password Alumni

    Hi @franky1001,

    I'm sorry to hear that you are unable to get 1Password to work with El Capitan. I'd like to ask you to create a Diagnostics Report from your Mac so that I may take a look at your configuration. Instructions are below:

    https://support.1password.com/diagnostics/mac.html

    Then attach the entire file to an email to us: support+forum@agilebits.com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here once you've sent the Report in will help us to keep an eye out for it. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

This discussion has been closed.