Having trouble with sync
Pretty much useless on the sync. Wont do any of them. Have had this app since the beginning, and it is the most frustrating sync app I have. Just flat won't sync on any level - wifi, iCloud, or dropbox. Anyone have the same problem???? I would be happy if it just did it on wifi. Keep getting a timed out message.
1Password Version: newest
Extension Version: Not Provided
OS Version: newest (ElCapitan)
Sync Type: None works
Comments
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Do you have hashes # in your master password as iphone 6 will not sync if you do. Removing hashes worked for me.
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It would be very much easier to provide helpful suggestions if you were to tell us, at the very least:
(I've assumed you're using OS X and iOS and you've mentioned iCloud as one sync option. We really need the exact version numbers of your copies of 1P—which is why I've included links so you can find them easily—rather than simply "newest". Everyone seems to have rather different ideas about what constitutes "newest". :) )
For what it's worth, I have 1P6 on my iOS devices and 1P5.4 beta on my Mac and wifi sync works perfectly, so there's no inherent problem.
Stephen
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Hey @cheeona! If you could give us a bit more info that would help with troubleshooting things. What Stephen_C mentioned is a good start, but since you've tried a lot of different services, it may also be good for you to send us a diagnostics report.
Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
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