Safari 9 keeps loosing 1Password extension

davegarratt

I'm not entirely sure what the trigger is but somehow all my browser extensions including 1Password keep disappearing since I installed Safari 9. I've not upgraded to EL Capitan yet.

Has anyone else seen this ?

Dave

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1Password Version: 5.3.2
Extension Version:_4.4.4
_OS Version: 10.10.5
Sync Type: Dropbox

littlebobbytables

Greetings @davegarratt,

Sadly we do see something like this on a semi-regular basis because we do have an extension which people rely on. The cause is highly likely to be a corrupt extension database in Safari but the good news is there are a number of steps that if followed should resolve this.

Wiping Safari's extensions

To start make sure Safari is not opened.

Preference plist

1. Open a Finder window and use the keyboard shortcut ⇧⌘G to open a Go to the folder window.
2. Use the following location ~/Library/Preferences/com.apple.Safari.Extensions.plist and click the Go button.
3. Drag the highlighted file to your Trash.

Extension files

1. Like above, open a Finder window and use the keyboard shortcut ⇧⌘G to open a Go to the folder window.
2. Use the following location ~/Library/Safari/Extensions/ and click the Go button.
3. Drag the highlighted folder to your Trash.

Safari Extensions List

1. Launch Keychain Access which you can find in /Applications/Utilities/.
2. Search on the word safari and you should have 3 entries in the results.
3. You want to right click on Safari Extensions List and select the Delete "Safari Extensions List" option.

After all of that reboot your Mac and you'll need to go through the steps of installing your extensions again. With a little luck whatever got messed up was in there and the 1Password extension will now properly load

Let us know how you get along.

davegarratt

Ok - as they disappeared this morning I've just tried your instructions. Fingers crossed.

Thanks

Dave

davegarratt

I've found the problem now. Since updating to Safari 9 the application iBoostUp which is a disk clean utility on the app store seems to have the effect of removing the extensions. It does it every time.

Dave

littlebobbytables

Hi @davegarratt,

I haven't heard of that application before and I'm struggling to see the usefulness of such a feature. I can understand maybe cleaning certain caches or cookies but extensions seems a bit overzealous. I'm glad you managed to discover the cause as I wouldn't have thought of that as a possibility. I'll have to remember that now :smile:

davegarratt

I should have mentioned that iBoostUp does not intend to clean out the extensions - it seems to be a bug.

littlebobbytables

Definitely the overzealous behaviour then. Hopefully there will be an update to stop that soon then :smile: