1 password wants to like to someone else's iCloud account

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tscherf
tscherf
Community Member

I inherited a mac book air, and went through all the steps to erase the startup disk and install a new copy of OS X. However, now that I'm signed in and setup, I bought 1 password with my apple id and for some reason 1 password is finding the previous owner's iCloud account and won't let me create a new primary vault. How do I setup my own 1 password primary vault and account?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: OS X 10.10.5
Sync Type: Not Provided
Referrer: kb:icloud-faq

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    This knowledge base article should help you:

    How to reset iCloud data and start fresh

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @tscherf: Indeed! iCloud is completely separate from the data stored on the Mac. And while I'm not sure I understand how the Mac could still be logged into iCloud after a reinstall (maybe the disk wasn't erased?), simply logging out and logging into your own iCloud account will do the trick. Cheers! :)

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