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1password stopped working on the macair

kaznic
kaznic
Community Member
edited October 2015 in Mac

It may be due to the transition to the new El Capitan?
Error: 1Password is unable to connect to the 1Password mini

But on iphone is working

1Password Version: 5
_Extension Version: Not Provided
OS Version: IOS El Capitan
_Sync Type: Not Provided
Referrer: kb:error-connect-to-mini

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @kaznic,

    I hope you don't mind, but I've edited your username so that it's no longer your email address, to protect your privacy in this public forum.

    There are a few things that may cause this error, so the most efficient way for us to help you fix it would be to have you send us a Diagnostics Report from your Mac. Here's how to create a Diagnostics Report.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Once we see the report, we should be able to provide you with a solution. Thanks very much!

This discussion has been closed.