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helper is old version?

lenny_eiger
lenny_eiger
Community Member

Trying to debug kernel panic with El Capitan. Among other things, Console says this:
10/6/15 8:58:07.306 AM com.apple.xpc.launchd[1]: (2BUA8C4S2C.com.agilebits.onepassword4-helper[838]) Service exited due to signal: Killed: 9

Shows onepassword4-helper and I have 1password 5 installed. Is this an issue?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:helper

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @lenny_eiger,

    Thanks for taking the time to ask us about that! Sorry for the confusion with the version numbers - seeing references to version 4 is completely normal & expected when using 1Password 5. This is because version 5 was written as an update to version 4, so they both use the same files & folders.

    If you have more questions or need anything else, we're here for you! :)

This discussion has been closed.