Purchased latest 1 Password, but need help to upgrade from 1 Password 3. Cell [Phone number removed]

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cpugh
cpugh
Community Member
edited October 2015 in Mac

Tried to uninstall Chrome and Safari extensions to upgrade from version3 to 5, but results on computer not like upgrade instructions! Please help.


1Password Version: 3.8.22
Extension Version: 3.9.22
OS Version: OS X 10.11
Sync Type: icloud
Referrer: forum-search:Purchased latest 1 Password, but need help to upgrade from 1 Password 3. Cell 239-595-9794

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited October 2015
    Options

    I removed your phone number from your title to protect your privacy. You most likely don't want information like that posted in a public forum.

    I'm sure someone will be along to offer help right here in the forum.

  • littlebobbytables
    littlebobbytables
    1Password Alumni
    Options

    Hello @cpugh,

    We can certainly help but to ensure we offer the best service we can a little more detail would be quite useful.

    Can you let us know by way of a link which guide you're trying to follow please and at what step the results you see differ from what the guide suggests you should see. That should give us an excellent starting point to help get you back on track and complete the migration from 1Password 3 to 1Password 5 for Mac :smile:

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