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My bank, Republic Bank & Trust, uses cm.netteller.com to access account. Can't get 1 Password

deansmmns47
deansmmns47
Community Member
in Mac

My bank uses cm.netteller.com to access my account online. I can't seem to establish a Login and Password within 1 Password to access account.

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Referrer: forum-search:My bank, Republic Bank & Trust, uses cm.netteller.com to access account. Unable to establish 1 Pass

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @deansmmns47,

    I'm sorry you're having trouble with your bank login!

    Thanks for letting us know the URL. I tried to open that site but wasn't able to do so, it never seemed to load (I only see a blank, white page, nothing else except for the URL in the address bar). So I can't test anything there myself, but I'm assuming you can open that website correctly?

    If so, are you trying to save a Login item for that site in 1Password? In that case, please make sure you're following the steps here: Saving a Login

    If that's what you're doing but are having some trouble saving the Login, can you let us know some more details about that? If you can describe exactly what you're trying to do, the exact steps you're taking to do it, and what happens when you do that, we should have a much better idea of how to help you out. Thanks in advance! :)

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