Account Creation not captured on Zapier.com, Lob.com

cpmt

I just signed up on both of these sites, and the logins were not captured. I used 1Password to generate passwords, so I've got those, and I converted them to logins manually and supplied the rest of the information, but they were not captured by the browser extension.
I've seen this on other sites as well, but I don't remember which ones. It seems that sites using newer js/css frameworks and popup divs (rather than full pages) for signing up and logging in aren't seen by the 1Password extension.

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1Password Version: 1Password Version 5.3 (530029) Mac App Store
Extension Version: 4.4.3
OS Version: 10.11.1 Beta (15B30a)
Sync Type: iCloud
Referrer: forum-search:zapier

Drew_AG

Hi @cpmt,

I'm sorry you weren't prompted to save Login items for those sites! It sounds like you might be running into a known issue with the latest version of the 1Password extension.Our developers are already working on a fix for this bug, although I don't know exactly when an update with a fix will be available.

For now, one workaround is of course to find the Password item and convert it to a Login, as you've been doing. Alternately, instead of clicking the Fill button in the password generator, you can copy & paste the generated password into the password field, and when you submit that form, 1Password should prompt you to save a new Login item (the issue seems to be related to the Fill button).

I apologize for the inconvenience! Hopefully the above workaround will help while waiting for a fix. We're here for you if you have more questions or need anything else! :)

cpmt

Thanks!

Jacob

@cpmt Just wanted to check in on things. Did the workaround help out?

cpmt

I haven't created any more logins since then. I'll try it next time though :)

littlebobbytables

Please do keep us informed @cpmt, we want to make sure we know of all the bugs out there :smile: