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upgrading to 1password 6

devon_fredericks
devon_fredericks
Community Member
in 1Password 3 – 7 for Mac

I've gotten as far as Step 7 but cannot the 1password to appear in File Sharing.
I've got my back up file with name change in documents
What am I doing wrong....

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:upgrade-ios

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni
    edited October 2015

    Hi @devon_fredericks,

    Did you create the brand new vault in step 1. of the Import your backup to 1Password 6 steps? That would be one potential cause for 1Password not appearing as it doesn't have any of the user files in place. The other possible cause is scrolling inside of iTunes. The entire window scrolls but if memory serves me correctly the lists are scrollable too.

    Does either possibility explain what you're seeing at all?

    ref: IXT-61395-564

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