synch between iMac27 and MBPro13
I am running 1PW ver 5 for Mac on both my iMac27 and my new MBPro13 with Yosemite as OS--I change a title of a password site on the iMac27 1PW 5 and it doesn't synch on the MBPro13--I use Dropbox and usually when I go to Prefs in 1PW and select "Synch" it does it right away--I've been waiting for 5 days for MBP to synch to iMac---I've quit both apps and relaunched--I've re-started both OS 10.10--any ideas?--Hank
1Password Version: 5.0.1
Extension Version: 4.4.4
OS Version: 10.10.5
Sync Type: dropbox
Comments
-
Does anything in this knowledge base article help?
Dropbox sync is not working
Edit: I also wonder why you're using a rather old version of 1P5. The current version is 1P5.3.
Stephen
0 -
I checked ver of Dropbox on each machine--both have same one--I am using 1PW 5.3.2 on both machines--I got a notice on each system while I was checking Dropbox that I had a problem--and asked if I wanted to fix it---I selected that and a dialog box came up that said I was using "none" as my vault--so I searched using dialog box and found agile.keychain and selected that --MBP indicated it sysnched right away--iMac27 didn't do anything except ask if I wanted to merge info--I selected that and then I was asked to sign in again--when I used email and password in 1PW for Dropbox it gave me an invalid!!--so I am screwed
0 -
Stephen--the way I am seeing if it synched or not is that I changed title of one login on iMac from AA to "AA-HHH" and have been waiting 5 days for it to synch on MBPro
0 -
Hi @TripleHjr,
I'd like to concentrate on this part of your previous post please.
iMac27 didn't do anything except ask if I wanted to merge info--I selected that and then I was asked to sign in again--when I used email and password in 1PW for Dropbox it gave me an invalid!!--so I am screwed
I think this is the key to the issue and I'd like to learn a bit more about what happens. If the iMac is asking if you want to merge that would indicate that 1Password can see the Agile Keychain as the merge query is the standard response if the Agile Keychain doesn't precisely match. We tend to find the word can concern some people but to synchronise you will need to merge.
Now it's at this point where I become most interested. What window pops up that asks you to sign in again? If it's a 1Password window the only scenario I can imagine is that it is asking for the password for this Agile Keychain. I haven't ever had Dropbox ask me to authenticate myself as the Dropbox service on your Mac should be keeping those credentials or a token stored. Can you get the window to pop up again and take a screenshot of it please and how would you feel about posting it to our public forums? All we ask is you make sure no personal information is visible and if you don't feel comfortable at all please don't and we can continue the conversation using email where you may feel happier about showing us what you're seeing. Hopefully we can then help you get sync working again :smile:
0 -
Littlebobby--I will work on this later today but first question is: I am trying to change the header title of a login from "AAirlines" to "AAirlines-HHH"--I did this on the iMac27 in 1PW and it does not appear in MBPro 1PW after both synch--BTW, both synched via Dropbox immediately after re-launching this morning---am I expecting too much out of 1PW synching?--I have been using for 18 months and thought an entire login page will synch--Hank
0 -
Hi @TripleHjr,
You're definitely not expecting too much out of syncing, titles should definitely sync!
I'm definitely confused about the state of syncing as I thought one of the Macs wasn't syncing. How about we change direction a little.
I would like you to create the following Diagnostic Reports please, one for each Mac. These guides will assist.
Please do not post your Diagnostics Report in the forums
The email address you will want to use is support+forum@agilebits.com.
When sending the first diagnostic report to the address above it would help immensely if you could include a link to this thread and your forum handle so we can connect the two. For additional diagnostic reports please wait for the automated reply that will be forthcoming. If you either reply to that email or use the email subject as is it will allow our system to link the emails together as belonging to a single issue.
Once you've sent the reports a post here with the ticket ID will help us to keep an eye out for it. With access to the reports I hope we can discover what is happening.
0
