1password mini quit most of the time after upgrading to el captain on both my computers
Process: 2BUA8C4S2C.com.agilebits.onepassword4-helper [2346]
Path: /Applications/1Password 5.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/2BUA8C4S2C.com.agilebits.onepassword4-helper
Identifier: 2BUA8C4S2C.com.agilebits.onepassword4-helper
Version: 5.3.2 (532001)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 2BUA8C4S2C.com.agilebits.onepassword4-helper [2346]
User ID: 501
Date/Time: 2015-10-10 06:03:26.926 -0400
OS Version: Mac OS X 10.11 (15A284)
Report Version: 11
Anonymous UUID: D160A496-39D0-9A55-291B-1B65F74FA7F9
Sleep/Wake UUID: 69E6FDB2-FE8F-4760-BE25-6E408032F6CB
Time Awake Since Boot: 14000 seconds
Time Since Wake: 1500 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000007fbcb0feef8
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0x7fbcb0feef8:
Process Corpse Info 000000010db94000-000000010dd94000 [ 2048K] rw-/rwx SM=COW
-->
STACK GUARD 0000700000000000-0000700000001000 [ 4K] ---/rwx SM=NUL stack guard for thread 4
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff850b2e5d objc_msgSend + 29
1 com.apple.AppKit 0x00007fff92ab99f0 -[NSSearchField sendAction:to:] + 35
2 com.apple.AppKit 0x00007fff926a0adc 26-[NSCell _sendActionFrom:]_block_invoke + 131
3 libsystem_trace.dylib 0x00007fff86400082 _os_activity_initiate + 75
4 com.apple.AppKit 0x00007fff926a0a39 -[NSCell _sendActionFrom:] + 144
5 com.apple.AppKit 0x00007fff92abc747 __64-[NSSearchFieldCell(NSSearchFieldCell_Local) _sendPartialString]_block_invoke + 63
6 libsystem_trace.dylib 0x00007fff86400082 _os_activity_initiate + 75
7 com.apple.AppKit 0x00007fff92abc6ff -[NSSearchFieldCell(NSSearchFieldCell_Local) _sendPartialString] + 186
8 com.apple.Foundation 0x00007fff97085350 __NSFireTimer + 95
9 com.apple.CoreFoundation 0x00007fff91d909f4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION + 20
10 com.apple.CoreFoundation 0x00007fff91d90683 __CFRunLoopDoTimer + 1075
11 com.apple.CoreFoundation 0x00007fff91d901da __CFRunLoopDoTimers + 298
12 com.apple.CoreFoundation 0x00007fff91d876d1 __CFRunLoopRun + 1841
13 com.apple.CoreFoundation 0x00007fff91d86d38 CFRunLoopRunSpecific + 296
14 com.apple.HIToolbox 0x00007fff95ffcd55 RunCurrentEventLoopInMode + 235
15 com.apple.HIToolbox 0x00007fff95ffcb8f ReceiveNextEventCommon + 432
16 com.apple.HIToolbox 0x00007fff95ffc9cf _BlockUntilNextEventMatchingListInModeWithFilter + 71
17 com.apple.AppKit 0x00007fff92424f3a _DPSNextEvent + 1067
18 com.apple.AppKit 0x00007fff92424369 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
19 com.apple.AppKit 0x00007fff92418ecc -[NSApplication run] + 682
20 2BUA8C4S2C.com.agilebits.onepassword4-helper 0x0000000106f8a035 main + 149
21 libdyld.dylib 0x00007fff865f35ad start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b7b70a2 kevent_qos + 10
1 libdispatch.dylib 0x00007fff974761ad _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff97475e15 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b7b0c96 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b7b00d7 mach_msg + 55
2 coop.plausible.CrashReporter 0x000000010799e2a8 exception_server_thread + 202
3 libsystem_pthread.dylib 0x00007fff860459b1 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8604592e _pthread_start + 168
5 libsystem_pthread.dylib 0x00007fff86043385 thread_start + 13
Thread 3:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff8b7b0c96 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b7b00d7 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff91d88024 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff91d874ec __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff91d86d38 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff9257aeed _NSEventThread + 149
6 libsystem_pthread.dylib 0x00007fff860459b1 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8604592e _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff86043385 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8b7b678a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8604558c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff86043375 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8b7b678a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8604558c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff86043375 start_wqthread + 13
Thread 6:: Dispatch queue: GCDAsyncSocket
0 libsystem_kernel.dylib 0x00007fff8b7b678a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8604507b _pthread_workqueue_addthreads + 55
2 libdispatch.dylib 0x00007fff97473787 _dispatch_queue_wakeup_global_slow + 60
3 libdispatch.dylib 0x00007fff97471b4e _dispatch_queue_wakeup_with_qos_slow + 126
4 2BUA8C4S2C.com.agilebits.onepassword4-helper 0x000000010719d64a -[GCDAsyncSocket completeCurrentRead] + 645
5 2BUA8C4S2C.com.agilebits.onepassword4-helper 0x000000010719ce5c -[GCDAsyncSocket doReadData] + 3189
6 2BUA8C4S2C.com.agilebits.onepassword4-helper 0x000000010719b628 __71-[GCDAsyncSocket readDataToLength:withTimeout:buffer:bufferOffset:tag:]_block_invoke + 89
7 libdispatch.dylib 0x00007fff9747b8ff _dispatch_call_block_and_release + 12
8 libdispatch.dylib 0x00007fff97470453 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff97475083 _dispatch_queue_drain + 754
10 libdispatch.dylib 0x00007fff9747b6c9 _dispatch_queue_invoke + 549
11 libdispatch.dylib 0x00007fff97473d9b _dispatch_root_queue_drain + 538
12 libdispatch.dylib 0x00007fff97473b48 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib 0x00007fff860454f2 _pthread_wqthread + 1129
14 libsystem_pthread.dylib 0x00007fff86043375 start_wqthread + 13
Thread 7:
0 libsystem_pthread.dylib 0x00007fff86043368 start_wqthread + 0
Thread 8:: AFNetworking
0 libsystem_kernel.dylib 0x00007fff8b7b0c96 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b7b00d7 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff91d88024 CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff91d874ec __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff91d86d38 CFRunLoopRunSpecific + 296
5 com.apple.Foundation 0x00007fff970000f9 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
6 com.apple.Foundation 0x00007fff96ffffd8 -[NSRunLoop(NSRunLoop) run] + 74
7 com.agilebits.OnePasswordCore-Mac 0x0000000107639e2c +[AFURLConnectionOperation networkRequestThreadEntryPoint:] + 204
8 com.apple.Foundation 0x00007fff97011084 __NSThread__start + 1351
9 libsystem_pthread.dylib 0x00007fff860459b1 _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff8604592e _pthread_start + 168
11 libsystem_pthread.dylib 0x00007fff86043385 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fbcb0fc99a0 rbx: 0x00007fff850b2e40 rcx: 0x0000000000000004 rdx: 0x00007fff92e60b5d
rdi: 0x00007fbcb0fc99a0 rsi: 0x00007fff9215f117 rbp: 0x00007fff58c7f260 rsp: 0x00007fff58c7f248
r8: 0x0000000080000000 r9: 0xffffffffffffffff r10: 0x00007fff9215f117 r11: 0x000007fbcb0feee0
r12: 0x00007fff850b2e40 r13: 0x00007fff923db000 r14: 0x00007fbcb0ffab30 r15: 0x0000000000000000
rip: 0x00007fff850b2e5d rfl: 0x0000000000010202 cr2: 0x000007fbcb0feef8
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
1Password Version: 5.3.2
Extension Version: 4.4.4
OS Version: 10.11
Sync Type: Not Provided
Comments
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Hello @vm03051,
Nothing is springing out from that error report snippet so can I ask that you create a couple of diagnostic reports please, one for each Mac. This guide will assist.
Please do not post your Diagnostics Report in the forums
The email address you will want to use is support+forum@agilebits.com.
When sending the first diagnostic report to the address above it would help immensely if you could include a link to this thread and your forum handle so we can connect the two. For additional diagnostic reports please wait for the automated reply that will be forthcoming. If you either reply to that email or use the email subject as is it will allow our system to link the emails together as belonging to a single issue.
Once you've sent the reports a post here with the ticket ID will help us to keep an eye out for it. If we're lucky something in the report might help indicate the cause.
ref: HPM-42754-291
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