Can't sync passport to a PC

I recently installed 1password on a PC and sync'd it with my existing vault (created on a MAC) which had a passport in it. The passport doesn't show up on the PC. Does the Windows version not support passports?


1Password Version: newest
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:passport won't sync

Comments

  • Jeffinsd
    Jeffinsd
    Community Member

    Should have added that I sync with dropbox.

  • MikeT
    edited October 2015

    Hi @Jeffinsd,

    It is likely in your Wallet group on the sidebar. Try this, go to the View Menu in 1Password to deselect Wallet and that should then show you the Passport category on the sidebar.

    I'd also suggest deselecting Accounts as well from the View menu to make the sidebar identical to the Mac's sidebar.

  • MrC
    MrC
    Volunteer Moderator
    edited October 2015

    Hi @Jeffinsd ,

    Your Passport is probably under the Wallet area. This collects several different "wallet"-related items into this single grouping. You can disable this grouping by disabling the View > Wallet selector. Then, all the wallet-related categories will appear as individual categories in the sidebar.

This discussion has been closed.