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[BUG] Can't connect to 1P mini

devc
devc
Community Member
in Mac

I'm getting this error when I try to start 1Password on El Capitan: http://i.imgur.com/fhiQ8U3.png

I've tried reinstalling the app along with running xattr to set the quarantine flag. No dice. Help!

1Password Version: 5
Extension Version: Not Provided
OS Version: OS X 10.11
Sync Type: Folder (Google Drive)

Comments

  • Jacob
    Jacob
    edited October 2015

    Hey @devc! Since you've already tried reinstalling the app and running the xattr command, could you give this guide a whirl? You may have an extra copy of 1Password installed, so make sure to search around a bit for that. If that doesn't work, I'd like to ask you to create a Diagnostics Report from your Mac.

    Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Let me know how it goes!

    ref: SQY-76323-198

This discussion has been closed.