icloud drive does not work if bought directly on site license
sorry for my bad English, but in Italy was not provided as a matter of teaching :-)
I bought 1password directly on your site, to use the synchronization iCloudrive I should buy it back in the app store
what should I do? 49euro pay again?
thank you
1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: el captain
Sync Type: Not Provided
Comments
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If you bought your license within the last 30 days, AgileBits will refund your money and you then buy another license from the Mac App Store. If your purchase was made the same email address you used to register for the forum, the process should easy. An Agilebits person will be along and confirm that you want a refund and issue it. If you used a different email address, send email from that address to support+license@agilebits.com and ask for the refund.
If your purchase was more that 30 days ago, you would need to buy another license directly from Apple at the Mac App Store. Apple only allows access to iCloud for syncing in applications they sell themselves. If I were you, though, I would not consider iCloud worth spending the extra money. I prefer Dropbox, because it allows syncing more than just the primary vault, and it allows sharing vaults with other users. iCloud doesn't allow either of those. And I prefer the AgileBits store version because generous discounts are offered when paid upgrades come along. Apple doesn't allow developers to offer discount pricing to registered users. Everyone pays the same amount.
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thanks for the explanation :-)
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Hello @mrcmrz,
It sounds like hawkmoth's answer helped explain the situation. Hopefully Dropbox will be an acceptable alternative and if it is and you need assistance setting it up please let us know :smile:
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thank you all
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On behalf of the team here, @mrcmrz, you're most welcome. If you'd like to read more about this situation, there are some relevant support articles here:
Why does iCloud require at least iOS 8, OS X 10.10, and the Mac App Store?
About our money-back guarantee
Sync options compared: Dropbox vs. iCloud vs. Wi-Fi
And of course we're always here to help if you have any other questions. Cheers! :)
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