Copying Apple ID From 1P Gives Error Unrecognizable Password in Apple App (Although It Is Correct)
I've experienced this before, but this is the most recent example. Today when I was trying to log in to iBooks, in the 1P app, I clicked the "copy" button next to the previously saved password. I pasted it into iBooks and the app returned an error. I then went back to the 1P app, entered edit mode for that record and manually copied the password from the field. It then worked. I tried later to replicate this on another computer, and I couldn't.
I knew the workaround, as I have experienced this behaviour before. Can't remember under what circumstances. I couldn't find any previous topics, but by all means point me towards any topics discussing this matter.
Thanks.
1Password Version: 5.3.2
Extension Version: 4.4.4
OS Version: OS X 10.11
Sync Type: Dropbox
Comments
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One thing that can cause this is if your saved password exceeds the length permitted in the password field of the relevant login or app (i.e., the one into which you're trying to log in). I'm not sure that's the cause for an iBooks login but it may be worth checking if iBooks has some (obvious or hidden) restriction on the length of passwords (particularly if you're using a very long 1P generated password).
Stephen
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Hi @willard,
That's unusual and I would definitely like you to keep us updated if you can replicate. I know I sometimes wonder if 1Password did copy a password or not but it's always been a case of making sure I'm not trying to do something too quickly and there is plenty of evidence elsewhere in my work style that suggests it's trying to do something too fast and that it's really me at fault. What I haven't need to do so far is enter edit mode to copy a field though. Please do keep us updated although this sounds like it might be a hard one to pin down. Still, if there a quirk we will want to know. If it happens again can you try clicking on the field once more to see if it repeatedly isn't copying the field or if it was a one off.
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@Stephen_C, I've been caught by that in the past. But not the case here. Thanks for the thought.
@littlebobbytables, I will indeed keep you updated, next time it's replicated. In particular, to test, I'll try repeating the behavior when I do encounter the problem. I think, many times when I have had a password rejected for some unknown reason, it could well have been just a bad copy and paste. Now, before assuming the password is bad, I try manually copying it. That said, there are plenty of occasions when OE (operator error) is the root cause.
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Hi @willard,
There is one thing I thought of when reading your first post in this thread:
...in the 1P app, I clicked the "copy" button next to the previously saved password.
By any chance, do you mean you copied a password from the "previously used passwords" section of the Login item? (A button to show or hide previously used passwords only appears in the Login item if you've changed the password.) If so, I would assume that's an older password that no longer works. I know it's a long shot, and that's probably not what you meant, but I just thought I'd mention it in case it was.
Now, assuming that's not the problem, you might want to click Edit for that Login item and make sure your password doesn't have an extra/accidental 'space' character at the beginning or end. If it does, that might explain the problem - the space would be copied when you click the 'copy' button next to the password field, but not necessarily when you click Edit and highlight/copy the password.
Of course, if this problem doesn't happen every time, that probably doesn't explain it either. If it happens again, before copying anything else to the clipboard, you could try pasting the password somewhere else (like a text file) to see if it's the correct one.
Like you said, hopefully the problem was simply a bad copy & paste. But if not, please let us know. Thanks! :)
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Hi @Drew_AG ,
... copied a password from the "previously used passwords" section ...
No. I was only talking about the main saved password, not previous ones.
... your password doesn't have an extra/accidental 'space' character at the beginning or end.
That was my logic, and on occasion I have investigated this. But no space or extra character is revealed either in the password field, or in a text editor, when I paste it in. I followed the same sound logic, so thanks for exploring it.
Apple have their own way of doing things, so it could turn out that the app is the culprit. It will happen again, and I'll post the steps when it does.
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