No locked window to be showed for main 1Password window

Community Member

Open 1Password main window. And wait the lock time expired.
I still can see all items. But select one of them, the details is sealed. Like this:

I have to call the mini app to input the password. Or I have to close the main window and to open it again.
I hope I can see this password input page after it is locked. As before:

1Password Version: 5.3 (530029)
Extension Version: Not Provided
OS Version: Mac OS 10.11
Sync Type: Dropbox


  • littlebobbytables
    1Password Alumni

    Greetings @cxbig,

    At the moment I haven't been able to replicate this so I'd like to collect a bit more information to see if we can pin this down.

    Here are the steps I followed.

    1. Open the main 1Password window.
    2. Enable the Lock after computer is idle for x minutes option in the Security tab of 1Password's preferences and set the value to 1.
    3. Leave the computer completely alone until 1Password locks.

    I tested both version 5.3 from the Mac App Store and our current AgileBits Store beta and in both cases 1Password locked, reverting back to the lock screen as expected. Now I am running Yosemite still so I'm also asking a colleague with El Capitan to see.

    If the steps to replicate this differ at all to what I've written above please do let us know so we can narrow down to the precise cause and get this resolved.

This discussion has been closed.