The 1Password Community forums are in read-only mode from Jan 28th - Feb 4th, 2025. Find out more.

Billed twice for 1Password

cbiskit8956
cbiskit8956
Community Member
in Mac

Hello, I purchased 1Password bundle (both PC and Mac licenses) on 10/08/2015 and have been billed twice. Please can you help me resolve.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:billed twice

Comments

  • Jacob
    Jacob

    Hey @cbiskit8956! I just checked into your details in our system and it looks like there was only one charge. Could you double-check to make sure you were billed twice? If you were, we'll need to move this conversation to email. Send us a message at support+forum@agilebits.com with a bit more info (and a screenshot of your statement, if you can) and we can pick up things there. Be sure to include this forum post so we can connect things. :)

This discussion has been closed.