I have clicked a number of times to resend confirmation email and I don't receive and confirmation
I am having a number of problems with 1Password. I've asked questions and asked a number of times to resend confirmation email and I haven't received any reply. I purchased this program through the App Store. I NEED HELP and am not sure how to reach you. I'm having problems installing extensions in safari (I've tried the steps your directions suggested and none work). I am also having problems with syncing through Dropbox. I don't know how to reach you to resolve these issues and, like I said, I have asked for you to resend email confirmation and it never arrives. I AM FRUSTRATED and debating whether or not this program was worth the $29.99 cost.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I have clicked a number of times to resend confirmation email and I don't receive and confirmation
Comments
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Most issues are dealt with through the forums. If you give more information as to the issues, AgileBits staff or other users will reply.
If by confirmation email you mean an email confirming your purchase and giving a licence, the answer is that no licence is needed with a purchase from the App Store, and (since developers get no details about App Store purchases) the only confirmation would be an email from Apple giving purchase details. This seems in my experience to take several days to come through.
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@segadelli - If you purchased 1Password through Mac App Store any confirmation of purchase is handled there. If you have questions or problems using 1Password we will be very happy to help you. Can you email us at support+forum@agilebits.com and we can help you with all your questions in detail.
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Thank you so much Laura. I did purchase 1Password through the App Store. All my devices are apple. I will send an email to support right now. I have finally figured out most of 1Password but would like to ask a few more questions that I didn't find in the users guide. My email is [removed email address to protect privacy in this public forum] and I'll also contact support.
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Greetings @segadelli,
We'll leave this thread open but assuming you've contacted us via email we'll continue the conversation there.
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