License expired on one device

mukefax

Hey,

i got a problem with 1password on my laptop. I purchased 1password5 a while ago and everything worked fine. But yesterday 1password shows a notice that my trial is expired on my laptop. On my other computer everything works fine. I sync everything with dropbox and the license file shows up in 1password on the laptop. When i try to add the license over the menu it tells me, i dont have the permission to do so.

Not sure whats wrong. Can u help me out?

Regards

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:license-file-faq, kb-search:license expired

Stephen_C

There are two knowledge base articles which may help you:

“Trial Expired” notice (Mac)

How do I add my license to 1Password?

(I'm sorry if the articles simply tell you things you know already. If they don't help and you still have a problem do please post again. If you do Please tell us exactly what version of 1P for Mac you are using.)

Stephen

Drew_AG

Hi @mukefax,

Hopefully the articles from the links in Stephen's message will help you with that - but if not, please let us know, and we'll be happy to continue from there. Thanks!