I followed the steps for syncing with the cloud - but I still cannot sync my new iphone to my mac

KSonderegger

I followed the steps for syncing, still cannot sync via icloud from my mac to my iphone 6

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1Password Version: 5.3
Extension Version: Not Provided
OS Version: OS X 10.10.5
Sync Type: icloud
Referrer: kb-search:cant sync to iphone, kb:icloud-error-data-not-found

Stephen_C

Does anything in this knowledge base article help?

Troubleshooting iCloud sync issues

Stephen

littlebobbytables

Greetings @KSonderegger,

If the link Stephen_C posted doesn't help please do let us know. The more detail you can go into the better i.e. is 1Password reporting that you care syncing to iCloud and the issue seems to be on iOS or is the Mac reporting a problem and if so what does the error message say? With the right details we should be able to get things back on track :smile:

KSonderegger

Actually - I got it to work! Thanks!

Megan

Hi @KSonderegger,

Thanks so much for letting us know that you're all sorted out - that's great news!

I hope that 1Password behaves perfectly for you from now on, but if you have any other questions or concerns, we're here for you! :)