I followed the steps for syncing with the cloud - but I still cannot sync my new iphone to my mac

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KSonderegger
KSonderegger
Community Member

I followed the steps for syncing, still cannot sync via icloud from my mac to my iphone 6


1Password Version: 5.3
Extension Version: Not Provided
OS Version: OS X 10.10.5
Sync Type: icloud
Referrer: kb-search:cant sync to iphone, kb:icloud-error-data-not-found

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  • Stephen_C
    Stephen_C
    Community Member
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    Does anything in this knowledge base article help?

    Troubleshooting iCloud sync issues

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Greetings @KSonderegger,

    If the link Stephen_C posted doesn't help please do let us know. The more detail you can go into the better i.e. is 1Password reporting that you care syncing to iCloud and the issue seems to be on iOS or is the Mac reporting a problem and if so what does the error message say? With the right details we should be able to get things back on track :smile:

  • KSonderegger
    KSonderegger
    Community Member
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    Actually - I got it to work! Thanks!

  • Megan
    Megan
    1Password Alumni
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    Hi @KSonderegger,

    Thanks so much for letting us know that you're all sorted out - that's great news!

    I hope that 1Password behaves perfectly for you from now on, but if you have any other questions or concerns, we're here for you! :)

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