Password browser extension for safari shows endless counting window after inserting password

putl

Password browser extension in safari shows endless counting window after inserting password

Something seems to be wrong...?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

putl

additions:
1Password Version: 5.3
Extension Version: 3.9.20 and 4.4.4
OS Version: 10.11 El Capitan
Sync Type: ??

littlebobbytables

Hello @putl,

As a 1Password 5 user you only want to keep the version 4.4.4 1Password Safari Extension. What to is pop into Safari's preferences, switch to the Extensions tab and select the version 3 copy. Disable this copy with the checkbox and that should sort everything out :smile: Don't uninstall just yet but eventually we can do once we confirm that everything is running smoothly. To explain, version 3 of the extension only works with 1Password 3 for Mac and so is a remanent from an older version.

putl

@l ittlebobbytables: Thanks for your help! I deleted the old version and things seem to work now :-)

Jacob

Hey @putl! So glad to hear littlebobbytales was able to help you out with this. If you ever have any other questions about 1Password, we're here for you. Feel free to pop into the forums when you need something. :)