Can't get WiFi sync to work

When I try to sync 1Password v6.0.1 on my iPad (running iOS 9.0.2) with 1Password for Windows v4.6.0.586, I get the Sync Started message but then nothing happens until a message box appears saying there is a sync problem, with the following additional information displayed:
Error Domain=NSPOSIXErrorDomain Code=60 "Operation timed out".

Both the iPad and Win versions are licensed.

What am I doing wrong?


1Password Version: Not Provided
Extension Version: 4.6.0.586
OS Version: Win 10
Sync Type: Wi Fi

Comments

  • Hi @AiexInOz,

    First, can you confirm your network is set to be private/home? Windows will block the Wi-Fi sync if you're using a network type of public to protect you. We had a few reports where upgrades to Windows 10 resulted into the home network being set to public instead of private. You can check for this in your Settings > Network.

    Make sure the PC is set to be available on the network if you are using a private network at home.

    In addition, please check your date and time on your iOS and Windows PCs, they should be perfectly in sync. If they're off by a minute, the sync will not work.

  • AiexInOz
    AiexInOz
    Community Member

    Thanks Mike, changing the home network from public to private did the trick.

  • That's great to hear, thanks for letting us know.

This discussion has been closed.