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Wifi sync isn't working between my MacBook Pro and my iPhone or iPad

sboldt
sboldt
Community Member
edited October 2015 in Mac

I'm running Mac OS 10.9.5 on my MacBook Pro with 1PW 4.4.3. I've got 1PW Pro 3.7.2 on my iPad (iOS 8.3) and 1PW 3.7.2 on my iPhone (iOS 8.1.2). I've always used WiFi sync in the past, but it's not working now. When I open the WiFi sync window on my computer, it gives me a code to enter into one of my other devices. When I open the WIFI sync window on either my iPad or iPhone, it doesn't give me a field to enter the code into. If I select "enable new connections" the phone or iPad then shows me codes to enter into the computer, but the computer won't give me a field to enter the info into.

I successfully sync all my computers (MAcBook Pro, iMac, 2 MacMini's) with Dropbox, but that's not working with my iPad or iPhone. I get an 'invalid login' message, even though I am 10,000 percent certain that I am entering the correct info.

(Duplicate post removed by mod.)

1Password Version: 4.4.3
Extension Version: Not Provided
OS Version: 10.9.4
Sync Type: wifi
Referrer: ug:mac/sync-wi-fi, ug:mac/new-computer-dropbox, ug:mac/sync-dropbox, ug:mac/sync-wi-fi, kb:legacy-wifi-sync

Comments

  • Jacob
    Jacob

    Hey @sboldt! You're on a rather old version of our iOS app, which is causing the Dropbox sync issues (Dropbox's API received some major updates after 1Password 3 for iOS was replaced with a new version). To solve this, I would recommend updating your iOS app to the current version, which is 6.0.1. It's a separate app from the old version that you have (1Password 3). The app itself is free to download and use, and if you want to use the Pro features, there's a one-time in-app purchase.

    The only requirement to download 1Password 6 is iOS 9, so you'll need to update your devices to the latest OS as well. You can download the new 1Password app for iOS over here and follow this guide to upgrade to the current version on your devices.

    Once you get the new versions of things up and running, simply set up Dropbox sync and you should be good to go! WiFi sync should also be up and running properly if you want to use that as well. :)

    Let us know how everything goes!

This discussion has been closed.