Why am I getting an error message that my "trial version" has expired. I own a copy.
All of a sudden I am getting an alert that a "trial version" has expired, but I don't have a trial version. I purchased 1Password years ago. Seems like the app is still working though.
1Password Version: 5.3.2 from Agile Web Store
Extension Version: 4.4.4
OS Version: Mac 10.10.5
Sync Type: Dropbox
Referrer: kb:license-file-faq, kb:add-license, kb:license-file-faq, kb:add-license, kb-search:Trial Expired? I don't have a trial version. I purchased a version years ago.
Comments
-
0
-
@chrislamb84: Sorry for the confusion! Unfortunately 1Password has no way of knowing whether or not you've purchased it unless you register the app with your license information.
But the good news is that all you need to do is follow the instructions in the license email you received from your purchase and click the link to automatically install the license in 1Password to register the app and remove the trial restrictions.
However, if you don't have a 1Password 5 license then that simply won't work. Feel free to email us as support+forums@agilebits.com with a link to this thread if you need further assistance with your license. :)
ref: 595235
0
