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i Password / 1 Password 5

skywatcher
skywatcher
Community Member

OK, Im confused. I originally downloaded the trial from the website. Eventually bought from the App store (for iCloud integration?).
I thought I had removed the original download, but there they are in my Mac applications folder!
Which one have I got???? And how the heck do I get rid of the non-app store version.
Just my 2 cents - but why didn't they name them something a bit more obvious? Cos it's sooooooooo,,,,, confusing.
If anyone can help please, I would be eternally grateful.


1Password Version: who knows?
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Stephen_C
    Stephen_C
    Community Member

    As a start this knowledge base article will help you:

    How to remove multiple, conflicting copies of 1Password from your system

    If when you've read it anything is unclear, or you have further questions, please do post again.

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni

    @skywatcher: Indeed, it doesn't appear that you've purchased a license through us (unless you used a different email address). But regardless of where you buy 1Password, you'll have received an email receipt. Please check your records and that should tell you one way or the other with certainty. Please let me know what you find! :)

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