sjk
https://discussions.agilebits.com/discussion/comment/242803/
Hi @ op,
You make some fair points, and I sincerely apologize that the transition from LastPass to 1Password has not been more smooth. I'll try to answer each of your concerns, here:
I have to say that the transition to 1password has been VERY frustrating, as MANY features don't work on certain platforms, or with certain sync methods
Feature parity is definitely a goal of ours that we haven't yet hit. 1Password started out as a Mac only product, and was developed that way for years. When iOS gained the ability to have native apps, we jumped on it, and created 1Password for iOS. It was only after that that we started developing for Windows and Android. As such they have a bit of catching up to do. We're working hard on that, but being Mac has many years head start and iOS a few... It isn't something that can happen over night.
So far, I have found that I can't sync multiple vaults from windows over WiFi sync, that I can't sync my secure note attachments, and that is just after a short use period (just over a week). I have no idea what other hidden incompatibilities I am going to find.
You're absolutely right. I just looked through our iOS WiFi sync guide and it doesn't mention either of these:
https://support.1password.com/guides/ios/sync-over-wifi.html
The "sync options" page in our Windows guide does mention the fact that only the currently open vault will sync, but does not mention the attachment issue:
https://guides.agilebits.com/1password-windows/4/en/topic/sync-options
Ideally we'd "simply" add the ability to sync attachments over WiFi. The multiple vaults bit requires a huge amount of work under the hood, and so that is not at all a simple change. But I would agree that certainly our documentation could be more up front about the capabilities and limitations of WiFi sync (and other sync methods).
With LastPass, everything just worked. I didn't have to worry that the default keychain format option would be a "legacy keychain format" as you call it.
There is a huge fundamental difference between 1Password and LastPass, and that is the control of your data. With LastPass you have none. They hold your data and it is stored however they feel it should be stored. With 1Password you hold your data, and have some choice in how it is stored. You have the choice of if, and how, to sync. Some folks prefer their methods, others prefer ours. Both have their strengths and weaknesses.
What data won't get transferred to the new keychain format?
That is an excellent question and I am trying to find that answer for you (and have also filed a bug with our documentation team to make sure if that statement is still accurate that further explanation is added).
Here is an idea......make your DEFAULT NEW VAULT FORMAT the current best choice, and not some legacy outdated one that won't work with a bunch of features!!!!!!!!
I think the "best choice" could be argued either way -- OPVault is newer but as such is supported in less versions of 1Password (in part, as mentioned below). It is situational which is going to be "best" for each customer. We default to the one that works with the most versions of 1Password. One of the great things about 1Password is that you do have some choice in how your data is handled. If we made all of the choices for you, ... Well, we wouldn't be 1Password. We can agree that we can and should do a better job helping you make those choices.
I don't know what features will stop working now if I change to the new format, as the document you linked to doesn't get into any specifics about the new format. It doesn't compare the two, and doesn't explain why I would want to use one format over the other. Just a completely vague document, typical of Agile Bits.
That is my fault entirely. I should've also included these links, which explain the difference between the formats:
OPVault Overview: https://support.1password.com/opvault-overview/
OPVault Design (more technical): https://support.1password.com/opvault-design/
Agile Keychain Design: https://support.1password.com/agile-keychain-design/
DropBox doesn't use at-rest encryption for data
No, but 1Password does. Agile Keychain encrypts all of your usernames and passwords, and OPVault takes steps beyond that encrypting metadata such as titles and URLs. Even when syncing with Dropbox they do not have access to your credentials:
https://support.1password.com/how-safe-is-cloud-sync/
If you told me up front that WiFi sync was a piece of junk not compatible with a lot of features
The only feature it is not compatible with is, on Windows, it cannot sync multiple vaults. On Mac, it can. Hopefully that is something that we'll be able to address in the future.
Again I apologize that the transition has been a struggle. Please let me know if you have any further questions or concerns that I can address.
Ben