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if is started with 1 password from the trial app on my iPhone can I transfer that data to my mac?

gary_william_gold67
gary_william_gold67
Community Member
in Mac

I first loaded the trial 1password on my iPhone and entered several logins. Having decided to use 1password I purchased the license for my mac. I want to know how to capture my original logins from my phone and include them on my mac. Also when attempting to sync the data from 1password on my iPhone to my mac, I ended up with series of numbers rather that the text identifying the login in and password I had entered in my iPhone. Finally, today I received a message that the mini 1 password was not loaded properly and could cause problems.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:remove-multiple-apps

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @gary_william_gold67,

    Thanks for choosing 1Password! Sorry to hear you're running into some bumps along the way, but you've come to the right place for help. :) Let's take this one at a time:

    I want to know how to capture my original logins from my phone and include them on my mac.

    Depending on your particular setup, 1Password offers a few different sync options to keep your data up to date across devices. You can read about them, with links to setup instructions, right here.

    Also when attempting to sync the data from 1password on my iPhone to my mac, I ended up with series of numbers rather that the text identifying the login in and password I had entered in my iPhone.

    That's quite unusual. How were you attempting to sync? If you could tell us the exact steps that you took that led to this result, it would help us understand the situation better.

    Finally, today I received a message that the mini 1 password was not loaded properly and could cause problems.

    Could you please tell us exactly what the error message says, and when it appears (i.e., when you open 1Password, when you fill a login, or something else?)

    It would also be helpful for us to know what versions your using of 1Password on each device, whether you bought the Mac app from the Mac App Store or our AgileBits Store, and what versions of iOS and OS X you're running. This info will help us give you more specific help. Thanks in advance!

This discussion has been closed.