there isn't a file to download in my email. just a key

shaunasheets

my 1 password says expired. i try to add license and it wants to download a file. i resent my confirmation/key code to my email and i don't have the option of "click here to apply license . . " i just have the key code which i can't seem to add. help.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:license-file-faq, kb:add-license

Stephen_C

I think you will find that this knowledge base article will help you:

“Trial Expired” notice (Mac)

Stephen

AGMarshall

@shaunasheets You have a 1Password license purchased in 2011, so 1Password 5 for Mac is a paid upgrade. As a current 1Password 3 for Mac license holder you are able to purchase the upgrade to 1Password 5 for Mac at a 50% discount via our upgrade store.