can i recover data?

jastebol

Hi, my mac is out of order, impossible to repair, i have extracted my hard drive and i have connected it like a external drive in another mac. How can recover all my details (passwords, etc)

Thank you so much

P.D. The old and the new mac has the same OS (Captain)

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

AGAlumB

@jastebol: I'm sorry to hear that, but I'm glad to hear that you have the hard drive at least! Can you tell me which version of 1Password you were using (both the number and where you purchased it)? I don't want to send you on a wild goose chase!

Once we determine where we need to look, if the hard drive is intact we should be able to direct you to the right location to copy the data over.

However, if you have a backup of your vault or you've sync'd it to another device, that may be even simpler. please let me know what you've got and we'll get this sorted out for you! :)

jastebol

Hi, i think that version is 5.3. I bought it in Mac app store.
I have the app installed in my iphone too but the data is not updated, all the passwords of the last 2 months are not in the iphone

Thanks again

AGAlumB

@jastebol: Hey, not problem! Thanks for getting back to me. I've got you covered! ;)

1. Open the Finder and select Go > Go to folder from the menubar.
2. Add the correct path to your user folder on the old drive to the front of /Library/Containers and click the Go button (for example, /Volumes/OldDrive/Users/jastebol/Library/Containers)
3. Locate the folder named 2BUA8C4S2C.com.agilebits.onepassword-osx-helper and drag it onto your Desktop
4. Open the Finder and select Go > Go to folder from the menubar
5. Go to ~/Library/Containers (which will be your boot volume)
6. Drag 2BUA8C4S2C.com.agilebits.onepassword-osx-helper from your Desktop into the Containers folder
7. Install 1Password from the Mac App Store
8. Restart your Mac and open 1Password — it should find your vault

I hope this helps. Please let me know how it turns out! :)

jastebol

I´m going to do it

Thank you so much!!!

AGAlumB

You're most welcome! And be sure to reach out if you need anything else. We're here for you! :chuffed: