Sync hangs on Choose Folder

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srooke9
srooke9
Community Member

MacPro OS X 10.10.5
Replaced folder tree containing Sync folder. Restarted. Launch 1Password, dialog says Problem, use Preferences to fix. Set Folder Sync first to None, as it wanted. Restarted. Preferences > Sync > Sync Primary vault with (clicked to Choose new folder: Hangs, infinite spinning gears. No problem on MacBookPro OS X 10.10.5 with same new folder.
Do you guys have a telephone number I can call, or you call me? No cellphone reception here, no SMS.


1Password Version: 5.3
Extension Version: Not Provided
OS Version: OS X 10.10.5
Sync Type: Folder
Referrer: forum-search:Need to talk to you on phone. What number?

Comments

  • Megan
    Megan
    1Password Alumni
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    Hi @srooke9,

    I'm sorry to hear that you're having trouble with Folder Sync. Out of curiosity, are you attempting to connect to a folder on an external drive?

  • srooke9
    srooke9
    Community Member
    Options

    No, it's an internal drive to the 2010 12-core MacPro.
    I did the thing where you completely erase all 1Password data and Quit both 1Password & Mini, then rebuilt database from the MacBook. All's well now.

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @srooke9,

    I'm glad to hear you managed to sort things out!

    I hope that 1Password behaves perfectly for you from now on, but if you have any other questions or concerns, we're here for you! :)

This discussion has been closed.