Password on Windows is different from password on iOS / OS X
Hi, I've noticed that on Windows (both the traditional desktop app and the Windows 10 Alpha app) I have to use a different master password than the one I use on iOS / OS X. The one I have to use on Windows is an old one (from like a year ago, that I have since changed), and the new one does not work. And yet my vault syncs just fine on Windows — I have the latest passwords and they show up just the same. It's like my vault is forked, with identical copies but separate passwords. I sync my vault with Dropbox so there's only one authoritative vault. And I've had this problem for many months — on my work laptop using the desktop app, and now on the brand new, clean installation of Windows 10 on my personal laptop using the Alpha app.
Yes, I can work around this by using the two separate passwords, but that's confusing and I shouldn't have to! So this is not a question but a bug report.
Thanks.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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@toratono - I'd like to ask you to create some Diagnostics Reports, one from each of your devices.
—Mac—
https://support.1password.com/diagnostics/mac.html—iOS—
https://support.1password.com/diagnostics/ios.html—Windows—
https://support.1password.com/diagnostics/win.htmlAttach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
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