I paid for a license twice. how do i get refunded?
I clicked "buy" a second time after it said it couldn't send me confirmation to my email and then i was notified that i was debited $29.99 twice. How do i get this refunded? Thanks!
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Comments
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If your email for the forum is the same as the one you used for the double charge, I'm sure someone from AgileBits will be along soon to fix things up.
If you used a different email address, send your request from the address you used for your buy to support+licenses@agilebits.com
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@msprintz Definitely contact us via this email address: support+licenses@agilebits.com
I don't see any purchase under the email address you registered on this forum with, so please let us know in your email to us, what email address you used to make the purchase. Thanks!
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