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Troubleshooting “1Password failed to connect to 1Password mini”

johnliagridonis
johnliagridonis
Community Member

I have tried all steps that were recommended and none of them worked. I downloaded the application from the Apple Store today and the computer is brand new. Pease help.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:error-connect-to-mini, kb:remove-multiple-apps, kb:error-connect-to-mini

Comments

  • johnliagridonis
    johnliagridonis
    Community Member

    please contact me to fix this issue. Thank you.

  • Hi @johnliagridonis. Sorry to hear that you're having trouble with 1Password at the moment. I'd like to ask you to create a Diagnostics Report from your Mac:

    --Mac--
    https://support.1password.com/diagnostics/mac.html

    Then attach the entire file to an email to us: support+forum@agilebits.com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here once you've sent the Report in will help us to keep an eye out for it. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

This discussion has been closed.