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Trail expired. I bought a licence years ago

undergroundceleb
undergroundceleb
Community Member
in Mac

Hi,

I have a message 'trail expired', yet I bought the application years ago from the mac store. I am using it on a new computer.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:add-license

Comments

  • Stephen_C
    Stephen_C
    Community Member

    I think this knowledge base article will help you:

    “Trial Expired” notice (Mac)

    Stephen

  • peri
    peri

    Hey @undergroundceleb. It sounds like you originally purchased through the Mac App Store, but have installed the AgileBits Store version on your new Mac. Please check out the article that Stephen_C posted, and pay particular attention to the part about switching to the Mac App Store version.

    It sounds like you may need to reinstall 1Password 5 from the Purchases tab in the App Store onto your new Mac.

    Give that a shot and let us know how it goes! Thanks!

This discussion has been closed.