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Quickbooks online issue

kfay
kfay
Community Member
in Mac

I am using QBO and updated to the latest version 5.4.1 and password not loading with key stroke..the user name fills in but not password.

1Password Version: 5.4.1
Extension Version: Not Provided
OS Version: 10.10.5
Sync Type: dropbox
Referrer: forum-search:quickbooks online

Comments

  • peri
    peri

    Hey @kfay. Thanks for getting in touch with us and for your support of 1Password.

    Could you let us know the exact URL for the site you're having trouble filling in? That way we can test it out on our end. :)

    Thanks!

  • kfay
    kfay
    Community Member

    https://qbo.intuit.com/qbo1/login?redirect=true

    thanks!

  • Jeremy Duimstra
    Jeremy Duimstra
    Community Member

    +1 on this. Same url. Autofill doesn't work in Safari or Chrome anymore.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @kfay and @Jeremy Duimstra,

    Thanks for the URL, @kfay! I saved a new Login item for that site (using some random info, as I don't have an account there) and when I tried using the 1Password extension, it was able to fill both fields correctly. So I think you should be able to solve this by following the steps in this knowledgebase article to save a new Login item. Does the new Login item work correctly? Let us know how it goes, thanks! :)

This discussion has been closed.