The 1Password Community forums are in read-only mode from Jan 28th - Feb 4th, 2025. Find out more.

password update

bwllife
bwllife
Community Member

When changing an existing password using the password generator, 1Password does not show an update window automatically as explained in the user manual. I have to go to the main app and look under password to see what was generated, copy the new password to the edit window, and save it.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:fix-website-login

Comments

  • bwllife
    bwllife
    Community Member

    1Password
    Version 5.4 (540046)
    Mac10.10.5 (14F27)

    I am reading the users manual that was supplied. Please help.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @bwllife,

    I'm sorry you aren't being prompted to update Login items with the new generated password!

    It sounds like you might be running into a known issue with the latest version of the 1Password extension. I apologize for the inconvenience! That bug has been fixed in the latest 1Password extension beta, and barring any unforeseen circumstances, the fix should be included in the next regular update for the extension. I don't have a timeframe for that, but in the meantime, if you'd like to install the beta extension, just follow these steps:

    If you don't want to install the beta extension, there's another workaround: Instead of clicking the Fill button in the password generator, you can highlight the generated password and then copy & paste it into the change password form. When you submit that form, 1Password should prompt you to update the Login item.

    Sorry for the inconvenience and confusion about all this! Hopefully this helps, but please let us know if you need anything else. Thanks!

This discussion has been closed.