Wifi Sync: iPhone can't find MacBook Pro

Options
chrispyk
chrispyk
Community Member

I can't get wifi sync to work between my MacBook Pro and iPhone 6s. I've rebooted everything, and tried putting both onto a different network (verified that both were on the same network). Yosemite 10.10.5 (1Pwd 5.4.1); iOS 9.1/13B143 (1Pwd 6.0.2). When I initiate the sync command, iPhone says it can't find a computer. Last sync was 11 days ago, when things were older--but more stable, apparently?


1Password Version: 5.4.1 (MacOSX) and 6.0.2 (iOS)
Extension Version: 4.4.3
OS Version: OS X 10.10.5
Sync Type: wifi
Referrer: forum-search:wifi sync not working

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni
    Options

    Hi @chrispyk,

    I'm sorry Wi-Fi sync is giving you some trouble!

    So if I understand, Wi-Fi sync was working correctly between your Mac and iPhone until recently? You said it last synced 11 days ago, and that "things were older" then - what things were older, exactly? Do you just mean you've made changes to your 1Password data since then, or are you saying Wi-Fi sync stopped working after installing app or OS updates?

    If they're both on the same network, the 1Password app is open on both, and you have the Wi-Fi Server option enabled in 1Password on your Mac, 1Password on your iPhone should be able to find it. But if it's not, make sure you've tried all of the following:

    • Disable and re-enable Wi-Fi sync on your Mac and iPhone, then try again.
    • Reboot the Mac and iPhone and try again.
    • Restart your router and try again.

    Let us know how it goes, and also the answers to my questions above. Thanks!

  • chrispyk
    chrispyk
    Community Member
    Options

    Well, I'm not entirely sure what the difference between today and yesterday was, but it now syncs with the MBP I tried yesterday.

    The difference between 11 days ago and yesterday was that I'd updated the 1Password app on both my MacBook Pro and my iPhone but hadn't synced for awhile. I believe there was also a MacOS X update in there somewhere, too. Password data had changed in the meantime, too.

    Here's more info:

    • Last night, I synced successfully with a different MacBook Pro on my home network, without doing anything out of the ordinary. That MBP is running El Capitan, fwiw.
    • After syncing on that home MBP, I noticed I hadn't updated the Mac OS X version of 1Password to the latest. So I did and synced again--everything worked just fine.
    • Today, I turned wifi sync off on both my work MBP and my iPhone and quit both applications. I rebooted my phone and started both apps back up, turned sync back on, and the work MBP immediately showed up on my iPhone. It had remembered the sync key from previous sync attempts and synced just fine.

    So, maybe a transient network issue? I don't know but for now, all seems to be well. Thanks for following up!

  • Drew_AG
    Drew_AG
    1Password Alumni
    Options

    Hi @chrispyk,

    That's great news, I'm glad it started working for you again!

    So, it sounds like you're switching between two different Macs when you sync your iPhone via Wi-Fi? If so, I wanted to explain that Wi-Fi sync is actually meant to work between a single Mac and one or more iOS devices. Although it's possible to sync your iPhone with one Mac, then switch it to sync with the other Mac, we don't recommend it because it requires you to disable & set up Wi-Fi sync again each time you switch.

    Aside from being inconvenient, the main issue is that each time you disable Wi-Fi sync with one Mac, it removes a bunch of context data which is used to sync your 1Password data. That context data is re-created when you set up Wi-Fi sync with the other Mac, but all your data in 1Password must go through full conflict resolution again (every field of every item in your vault has to be verified in order to determine which data to keep, in case there have been changes).

    Now, in theory this shouldn't cause any problems. However, it's possible (even if relatively unlikely) that something might go wrong. With your setup, you might want to consider switching to Dropbox sync between your Macs and iPhone. Or if you really want to use Wi-Fi sync, you can keep syncing your iPhone with one Mac via Wi-Fi, and keep the Macs in sync with each other using the Folder sync option with another sync service.

    Hopefully you're all set, but if you have more questions or need anything else, just let us know. :)

This discussion has been closed.