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Just purchased 1password

hoba123
hoba123
Community Member
in Mac

I just purchased 1Password and realized that I should have purchased it from the App store so I can sync over iCloud. How can I get a refund?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited October 2015

    AgileBits provides refunds to buyers whose transactions were within their 30 day money back refund window. If you registered for the forum with the same email address you used to buy your license, someone will be along soon and take care of your refund. If you used a different email address, send email from the address you did use for your purchase with your request to support+licenses@agilebits.com. You'll receive an automated reply with a support ticket number. It might speed things up if you post that ticket number back here in this thread.

  • hoba123
    hoba123
    Community Member

    Thank you Hawkmoth!

  • Megan
    Megan
    1Password Alumni

    Hi @hoba123 ,

    I've checked in our back office records, and it appears that you've already received your refund to purchase from the Mac App Store. I hope this gets you all sorted out, but if we can be of any further assistance, we're happy to help!

    ref: 898011

This discussion has been closed.