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keeps asking to merge the two and cannot remember the first one, which is why I've set up another

mawben
mawben
Community Member
in Mac

Cannot remember my old password so want to create a new vault. However it keeps asking me to "ok and merge" asking for my old password, which I cannot remember and which is why I am setting up a new one. Will

Comments

  • Jacob
    Jacob

    Hey @mawben! It sounds like you just need to start over with a new vault, which is a fairly quick process. Just follow this knowledge base article to get going. If you're syncing your data anywhere, make sure not to import it when you set up 1Password fresh. Let us know how everything goes! :)

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