iCloud Sync not an option, anyway to get it 1Password from the App store without having to pay again
I just purchased 1Password for Mac using a promo code on the website looking to use the iCloud sync. Than I find out that the version from the website does not have iCloud sync and had to repurchase it from the App store. Is there any way to get a refund for one of them and maybe still get my discounted price?
1Password Version: 5.5
Extension Version: 4.4.4
OS Version: 10.11
Sync Type: iCloud
Comments
-
If you bought the license from the AgileBits web store within the past 30 days (and it sounds as if you did), they will issue you a refund. If you registered for the forum with the same email address you used when you bought your license, to process should be quick. Someone from AgileBits will be along soon to confirm your purchase and issue your refund.
If you used a different email address to buy your license, send email requesting a refund from the email address you used to buy your licenses to support+licenses@agilebits.com. Include a link to this forum thread. You'll receive an automated reply that includes a support ticket number. You can speed things along if you post that number back in this thread.
0 -
@sewahlquist: We're not able to offer coupons or discounts through the Mac App Store, since that's owned and operated by Apple. So it sounds like you may need to choose between iCloud and saving some money.
But if you're certain you want iCloud, the best thing to do would be to purchase 1Password from the Mac App Store while it's still on sale, and then we can simply refund your AgileBits Store purchase. Feel free to email us at support+licenses@agilebits.com if you have any other licensing questions. We're here for you! :)
ref: 898374
0
