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My desktop version of 1 Password is not using the same database as my iOS version. Help.

kumar
kumar
Community Member
in 1Password 4 for Windows

I believe that both are synced to a common Dropbox account, but they don't match. My iOS version is correct. How do I fix this?

1Password Version: 4.6.0.586
Extension Version: Not Provided
OS Version: Windows 7 Prof 64-bit
Sync Type: Dropbox
Referrer: forum-search:desktop version not same as ios version

Comments

  • MikeT
    MikeT

    Hi @kumar,

    Can you scan the Dropbox folder to see if there's another folder ending in either .agilekeychain or .opvault, you might have more than one 1Password data folder there.

    One thing you can do is compare the data paths with both programs, here's how:

    Windows: Open the main 1Password program, unlock, and go to the File Menu > Preferences > General. You should see the path next to 1Password Vault.

    iOS: Open the 1Password app on your iOS device, unlock, and go to Settings > Vault. Tap on the vault you want and then tap on Sync Service. You should see the path to your 1Password data under the account.

    Do they both match the same path?

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