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How do I get rid of this the popup error message when I open 1Password5?

melburstein1
melburstein1
Community Member

It says that I need to install the latest Beta but I am already using the latest one.


1Password Version: 5.01.1
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • melburstein1
    melburstein1
    Community Member

    Every time I open a fresh copy of 1Password5, I get a popup window telling me that I need to download the new beta. But when I check for updates, it says that I am on the latest version.

  • melburstein1
    melburstein1
    Community Member

    Every time I open a fresh copy of 1Password5, I get a popup window telling me that I need to download the new beta. But when I check for updates, it says that I am on the latest version.

  • Stephen_C
    Stephen_C
    Community Member
    edited October 2015

    If you go to 1P5 > About 1Password what exactly does it say there? (Please tell us everything except the credits.)

    Edit: I've merged with this thread the other post you made on the same issue to keep everything together in one thread, which makes support easier and also makes it easier for you to find answers.

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni

    @melburstein1: I'm wondering if maybe you have multiple copies of the app, one being up to date and the other not. Do a Spotlight search and see what turns up! It may be simplest to Trash all copies of 1Password (any vaults are stored separately), and download a fresh copy of the beta version after restarting your Mac. Please let me know how it turns out! :)

This discussion has been closed.