I have spent a lot of time trying to get 1P to work on my Mac with El Capitan. I get a window with a

DonSherman

I have spent a lot of time trying to get 1P to work on my Mac with El Capitan. I get a window with a list of maybe a dozen passwords, 2-4 each for about 4 sites. Some have your "rich" icons; some just black icons of a keyhole. None of them work. I've tried your password generator, but no indication that anything "takes," or "happens, or is "done" ... nothing. I can get into these and many other sites with the passwords I've used before, but there's no indication that 1P is doing anything. Then, even, if I do get it working on the Mac, what confidence can I have that these "1 Passwords" will be recognized by my 3 iOS mobile devices?

User forums are no substitute for respectful individual user support through chat, email or phone. (Even users who are well-intentioned, are often mistaken or ignorant.)

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1Password Version: 5.4
Extension Version: Not Provided
OS Version: OS X 10.11.1
Sync Type: wi fi
Referrer: kb:save-login-manually

Jacob

Hey @DonSherman! When you generate a password and click Fill in the browser, it will fill the password fields on the page. If you have the copy to clipboard option enabled, it also copies it to your clipboard upon filling. The password is automatically saved in the Passwords category of the app in case you don't add it to a Login at the same time.

I've tried your password generator, but no indication that anything "takes," or "happens, or is "done" ... nothing.

Once you click the Fill or Copy button, the password you generated will be saved in the active 1Password vault. Until that point, nothing is saved.

Then, even, if I do get it working on the Mac, what confidence can I have that these "1 Passwords" will be recognized by my 3 iOS mobile devices?

You reported that you're using WiFi Sync. This can only be used to sync between one Mac or Windows computer and any number of Android or iOS devices. In your case, it should work just fine. To move your 1Password data between your devices using this sync method, they'll need to be on the same WiFi network. You can follow our knowledge base guide for detailed instructions on getting things synced.

If this is still confusing, please email us at support+forum@agilebits.com with a link to this thread so we can figure out a better way to communicate. Post back here with the BitBot number to let us know you've sent that email so we can connect the dots on our end. We're happy to work on things a bit more personally with you. :)