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I need to change the registered email address. How can I do that?

nurv
nurv
Community Member
in Mac

I purchased 1Password Mac and Windows Bundle two years ago. The email address I used for registering with agile bits is going to be invalid in a couple of weeks time. How can I change the email address to make sure of receiving announcements by agile bits in the future. Thanks.

1Password Version: 5.4.1
Extension Version: 4.4.4
OS Version: OS X 10.10.5
Sync Type: iCloud
Referrer: kb:add-license

Comments

  • Jacob
    Jacob

    Hey @nurv,

    We would be happy to update your email address for you. Could you send us an email over at support+forums@agilebits.com with a link to this thread, the former email, and the email you want us to update your account to? Also post back here with the BitBot number you receive so we can make sure we get things switched as soon as possible. :)

  • nurv
    nurv
    Community Member

    Hi penderworth
    Thanks for your reply. I have sent the email with the information as requested. The BitBot number is [#IHT-15859-652]. Hope this suffice to complete the change.

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @nurv,

    Thanks for that! I've just updated our records and responded to your email. You should be all set now. Cheers! :)

    ref: IHT-15859-652

This discussion has been closed.