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I have 1password for mac and 1password for my Iphone. I cannot get them to sync together

jmwolford1
jmwolford1
Community Member
in Mac

I am using 1Password 4 (ver. 4.4.3) on a mac using OSX 10.9.5. I am using 1 Password 6 on my iphone 6 s. I have been using these products for several years. I use Dropbox to sync. I cannot get my mac to sync with my phone nor my phone to sync with my mac. I have also tried syncing with icloud with the same results. How can i get this fixed??

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I have 1password for mac and 1password for my Iphone. I cannot get them to sync together

Comments

  • Stephen_C
    Stephen_C
    Community Member

    First, stay with Dropbox—because you can't use iCloud to sync your 1P data from 1P4 for Mac (as opposed to 1P5 for Mac).

    As to the difficulty with Dropbox, see if this knowledge base article helps:

    Dropbox sync is not working

    Stephen

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @jmwolford1,

    If you continue to have difficulty with Dropbox sync after reviewing the article that Stephen_C linked to, please let us know what you've tried and how exactly it's not working. Also please check the sync filepath on each device in the Sync settings and make sure they're syncing to the exact same file. Let us know how it's going!

  • jmwolford1
    jmwolford1
    Community Member

    I now have it working. I had multi problems. 1. I had more than one agile key chain or the file that stores the data. 2. My computer was recognizing an additional agile key chain for my data in a separate Documents file. My iphone was syncing to an an agile key chain data file in its stand alone file my web dropbox file. I managed somehow to erase the files in my computer's Documents file. I then redirected my mac to sync with the stand alone file in dropbox. How I got that all these extra data files and screwed this up will forever remain a mystery. Thank you all for getting back to me. For the time-being, I'm good.

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hey @jmwolford1,

    Thanks for following up to let us know what you found! Indeed, most Dropbox sync problems are a matter of the devices syncing to different .agilekeychain files. I'm glad to hear you were able to sort that all out and that all is well for now! :+1:

    We'll be here for you if anything else comes up. Cheers!

This discussion has been closed.