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license on my 1password

newconfused
newconfused
Community Member
in Mac

I have 1password v5.3 purchased from apple store and backed up to the icloud. I now have a work windows machine and want to use ipasswrod on there too. I understand i need to buy a bundled license to do that. I think when i originally purchased this it was a license that could be used for windows and mac, although so far i've only used on my mac. How can i check what type of license i purchased? In order to use on the windows machine i need a license key - where do i get that ?

1Password Version: Not Provided
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Sync Type: Not Provided
Referrer: forum-search:what license do i have

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @newconfused,

    I searched our email archives by the email address tied to your forum handle and I found a discussion you had with my teammate Marshall back in March wherein he refunded your entire Mac+Windows bundle purchase at your request, and therefore deactivated your bundle license. If you've since purchased 1Password from the Mac App Store, that purchase only applies to the Mac app.

    We'll be happy to give you a bundle discount coupon to use toward a new Windows license; just email your Mac App Store receipt for 1Password to support+licenses@agilebits.com and include a link to this forum discussion. Thank you! :)

    ref: PTB-81399-391

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