Moving from Beta to App Store/iCloud
Hi! I have my data on Dropbox in agilekeychain format. I have been using the betas but I wanted to move from Dropbox to iCloud to try it out. So I downloaded the App Store version (I have both, long story), and found the OPVault in Dropbox and imported it. I then synced with iCloud.
I disabled Sync on my iPhone and enabled it for iCloud. I had it merge the databases.
This seems to have worked, but when I add a secure note on the iPhone, it never syncs to the Mac. The Mac's Sync preference says "last synced 10 minutes ago" but the iPhone says "1 minute" If I quit/relaunch the Mac version, it syncs. Or if I edit an item, it syncs. But editing/adding/removing on the phone never syncs to the running 1Password on the Mac.
Is there something I am missing?
1Password Version: 5.4 on the Mac, 6.0.2 on iPhone 6s Plus
Extension Version: 4.4.4
OS Version: 10.10.1
Sync Type: iCloud
Comments
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Hi @sriggins,
The easiest way to see what's happening here would be to have a look at Diagnostics Reports from your Mac and iPhone.
Please create those reports for us and attach them to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is addressed quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
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hi! I have sent both reports. The support IDs are #HVP-17223-351 and #MNT-89937-716
I noticed this issue on two different Macs. It appears that when I create/edit on iOS, the Macs never get notified to pull the changes.
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