1Password uable to open Dropbox-vault on one of my computers
Dropbox is synced. and I can read everything in Windows Explorer. All data present.
But when I try to open 1Password, I get an errormessage, saying that "C:\users\oveeow.VEAS\Dropbox\1password.agilekeychain is not a 1Password vault". But it is! I open it from all other computers/iPad/Phone.
I have tried to add a file with screenshots, but nor Word-file or PDF is allowed to upload, so i was not able to do it.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:dropbox
Comments
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1Password Version: Not possible to know, because I can not open it
Extension Version: what is this?
OS Version: Windows 7 Prof.
Sync type: Dropbox0 -
@olwa - I'd like to ask you to create some Diagnostics Reports, one from each of your devices.
—Mac—
https://support.1password.com/diagnostics/mac.html—iOS—
https://support.1password.com/diagnostics/ios.html—Windows—
https://support.1password.com/diagnostics/win.htmlAttach the Diagnostics Report to an email message addressed to support+windows@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
ref: ZHX-39443-149
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